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FAQ


After waking up from sleep mode the mouse no longer works
Go to the device manager and then open the tab Universal Serial Bus Controllers. Then find the section with USB Root Hub. There will be many of them. I had 8. Right click on the first one and left click on properties. Then click on power. Under description you will be looking for your mouse. If it is not there try the next usb root hub untill you find the one that lists your mouse. Once you find it, click on the power management tab and uncheck the box that says allow the computer to turn off this device to save power.
Can the DXT be used with both hands?
The DXT’s symmetrically design allows the use by either the right of left hand. This feature means that the DXT Ergonomic Mouse can be used to aid recovery or potentially prevent upper limb disorders.
Is the DXT Plug and Play?
No software to install. The DXT Precision mouse lets you get started quickly.
My DXT Mouse does not seem to be working properly. What can I do?
- Try reconnecting your DXT Mouse to another computer. Does it work? - Make sure you have not downloaded another mouse driver on your computer; it may affect your DXT Mouse. - Try re connecting your DXT Mouse or restart the computer.
What are the supported operating systems?
Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, Mac OS® 10.4 or higher, Linux
Which DPI settings does the DXT Mouse have?
Selectable resolution of 500, 1000, 1500 en 2000 dpi. The selectable resolution on the bottom of the mouse allows you to quickly change the speed of your cursor to allow for different tasks and increased accuracy.
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